Not good

The Jones service team gave me a loaner that wasn't quite big enough to host my family, but they were trying to get one for me, and I accepted what I got and just dealt with it, then GM held my transmission for over a month for some reason, but Jones always kept me informed of the situation and was very apologetic even though it was not there fault. I appreciated the effort and once they got it it was done in a day and a half. Professional people at that location

Had a low tire sensor light on when I arrived wanted tires rotated with my oil change. When I arrived I did tell the service person, he said, you probably have a low tire. Well oil was changed and a few other things for maintenance, and he told me that that tire was low, so no problems when I left service department. However this morning same tire sensor light is back on, so why is the same light back on ? Were my tires rotated? Why was the tire low? Was not given an explanation. I should have asked more questions.

Our salesman JC was excellent

Very courteous and polite. Changed oil and did inspection in a timely manner. Would definitely recommend Jones to everyone.

Quick fix and very kind people, got me in and really fast. I will definitely keep 💯 keep my business with them.

Staff was excellent . In particular I delt with Amanda , jc and brian and all 3 were the best I have ever delt with as far as communication , honesty and attitude as well ! And I’ve bought several vehicles and am self employed so I appreciated that tremendously .. if I need a Chevy product Jones will be the first place I will call without a doubt . Thx again luke smith

It was a very bad experience I went to appt at ,8am on and 3hr supposedly job and didn't leave until 3pm and plus I bought my part in advice and paid for it to get on they would not give me my old part back so I get the cord refund

Good

Mitchel was great , very helpful in the finance manager was very quick and precise . Mitchell and finance manager had us in a car in less than 24 hours