I got two phone call from Christa asking how she could help us find the truck we are looking for. After i found the Jones dealership online had she not called we would have went to Dickson or Nashville to see what we could find. Jim the salesman was very helpful frendley making our experience at the dealership great.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Chevrolet Lexington! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jones Chevrolet Lexington!
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jones Chevrolet Lexington!
It took almost 3 months for Jones to replace 1 piston and ring, and I was told they was going to do a full motor replacement. Within 30 minutes I was called back and told that GM was only going to replace the piston and ring! I call that a Lie! Car is already starting to miss again, probably another cylinder going bad! Will not by another GM product! SORRY
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (731) 879-1904 when you have a chance. Thank you, and we look forward to hearing from you.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jones Chevrolet Lexington and we hope to see you again soon! We hope to be of service to you again in the future. Best wishes, Jones Chevrolet Lexington
Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!